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Laundry Company Ethical Policy

January 2008

Ethical Policy

Aims

The Laundry Company Limited aims to conduct all of its business dealings in a fair and just way, promoting the wellbeing of people and communities and
minimising negative impacts on the environment.
It recognises that behaviour unacceptable in wider society should not be acceptable in business. The Laundry Company Limited wishes to develop with and sustain with all of its customers, employees and suppliers a relationship that represents best practice and reflects their concerns and those
of the wider community.

Principles

Values

The Laundry Company’s values are based on the values of self-help, self-responsibility, democracy, equality, equity and solidarity.

The Laundry Company Limited:

Seeks to demonstrate ethical values of honesty, openness, social responsibility and caring for others.

Responsibility

Responsible practice

The Laundry Company Limited:

1. Will not supply to customers without their clear consent – it opposes practices such as spamming and high pressure sales techniques.

2. Strives to offer the best possible service to all of its customers in an open and accountable way.

3. Seeks to treat its staff fairly in accordance with its Code of Business Conduct Policy and encourages employee participation.

Environment

The Laundry Company Limited is committed, where practical and within the resources available, to following environmental best practice in all of its activities.

Specifically

The Laundry Company Limited is committed to:

1. Offsetting all the carbon dioxide generated by its activities and those of its suppliers through CO2 offsets.

2. Purchasing electricity from renewable energy sources.

3. Using recycled paper and stationery.

4. Developing systems which significantly reduce paper usage.

5. Recycling waste products such as paper, toner cartridges, cardboard, etc.

6. Encouraging its staff to consider the environment in all aspects of their work.

9. Improving energy efficiency in the workplace.

Purchasing

The Laundry Company Limited is concerned that its suppliers act in a way that is in harmony with the values of its customers and employees. Where commercially viable, The Laundry Company Limited will prioritise those suppliers whose material, ethical and environmental practices are in harmony with its own ethical policy values.

The Laundry Company Limited seeks to develop long-term, mutually beneficial relationships with its suppliers.

Such relationships can only be effective if suppliers have a mutual respect for the ethical policies and practices of the Laundry Company Limited. Relationships are
based on trust and honesty at all times.

The Laundry Company Limited will:

1. Seek to buy from social enterprises, wherever possible and practical.

2. Seek to buy from sources supporting local businesses and reducing transportation
costs and environmental impact, wherever possible and practical.

3. Source from suppliers with well established ethical and environmental practices, wherever possible and practical.

4. Purchase Fair Trade products, wherever possible and practical.

5. Purchase paper and envelopes from suppliers specialising in recycled paper products.

6. Treat suppliers fairly.

The Laundry Company Limited seeks to avoid the use of any supplier which it discovers to be routinely:

1. Engaged in unlawful practice.

2. Engaged in practice that violates basic employee rights.

3. Discriminating against individuals or groups on the grounds of race, gender, age, nationality, sexual orientation or belief.

Where it appears a supplier is engaged in such practice The Laundry Company Limited will seek to address the issue with the supplier and if this fails will look to
source from an alternative supplier.

Internet

The Laundry Company Limited believes in free speech, that is to say, in the right of individuals and organisations to express their views and to publish information as
they wish, providing that the publication of such views or information is not unlawful, and providing that it does not infringe upon the legitimate rights of
others.

The Laundry Company Limited:

1. Does not regard as freedom of speech the promotion of intolerance or prejudice on the grounds of race, gender, sexual orientation or belief.

2. Reserves the right to refuse services that, in its reasonable judgement, enable individuals or organisations to abuse freedom of speech or to promote intolerance.

3. Will not host on its servers any material deemed inappropriate or which may infringe upon the rights of its members, customers or employees.

4. Will take down any website which in its reasonable judgement contravenes this policy.

5. Reserves the right to refuse to host any information for distribution via the Internet, which in its reasonable opinion would lead a significant number of its customers to doubt its commitment to ethical values.

6. Accepts however, that many of its customers wish legitimately to use the Internet to express views and publish information which other customers may object to, yet which do not in its reasonable judgement compromise its commitment to co-operative values and its ethical policy.

Continuous Improvement

The Laundry Company Limited will regularly review its business practices and respond to the views of customers and employees.

Accountability

The Board of Directors is ultimately accountable for The Laundry Company’s ethical policy.
The Chief Executive is responsible for the administration and delivery of this policy.